Online Appointment Scheduling

Klein Dermatology & Associates has online appointment scheduling underway, and we hope to have it "live" by next week.   To make our practice more "patient-friendly" in this tech culture of ours, patients will be able to go online and see what appointment slots are available with Dr. Klein, Jamie Kersenbrock FNP or Tasha Gouin FNP, and schedule themselves in.  There will be a way to access it through our own KDA website and also through the zocdoc website who hosts it.  We are assured that all patient information is completely secure in the process.

makeapptAdded features that one gets through online appointment scheduling with Klein Dermatology, is a reminder text (yay, a text!)  one hour before the appointment that includes a google map giving directions.  (Remember our address is 5200 Meadows Rd. Ste 250, Lake Oswego OR 97035 now.)  It also does a follow-up later in the day asking for a review of how the appointment went.

We will accept old and new patients into our office via this route, in addition to the old way of calling us at 503-445-2200 to make an appointment.  With online scheduling, if the patient were to decide they needed a dermatology appointment as soon as possible, and it was say 10 pm when the office is closed, the patient will have a way to set up their own appointment right there and then.  The patient can also enter their own insurance information, which should expedite the check-in process at the scheduled appointment.  Patients will need to set up a zocdoc.com account in order to use this service.

Only routine appointments will be scheduled this way.  Appointments such as surgeries and procedures which require more customized times will still need to be scheduled through the phone number.  Jamie has early morning appointments, and Tasha has late afternoon appointments available to better accommodate our busy patients with acne, eczema, skin checks and warts.  Accutane patients should still set up their appointments on the phone to be sure to have two back to back appointments scheduled, one for the labs and the other for the provider.

Scheduling appointments online for those who want it that way should be a great service, and we hope you like it too.

Marla Klein MDreal-self-top-doctor