Klein Dermatology & Associates, 5200 Meadows Rd Ste 250, Lake Oswego OR 97035
Privacy Policy
Effective Date: October 16, 2026
Last Updated: October 16, 2026
Klein Dermatology & Associates (“Klein Dermatology,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, and disclosed when you visit our website, contact our office, complete electronic forms, schedule appointments, make payments, or communicate with us by text message.
This policy applies to our website and the online services described below. It does not replace our separate HIPAA Notice of Privacy Practices, which explains how we use and disclose protected health information in connection with providing health care and describes your rights under applicable law.
1. Information We Collect
Depending on how you interact with our practice, we may collect the following information:
Contact and identification information
Appointment and patient information
Payment information
Payment information may be processed by third-party payment providers. The information collected and retained depends on the payment method and services used.
Text messaging information
Technical information
When you visit our website, technical information may be collected automatically, depending on our website configuration. This may include your IP address, browser type, device information, pages visited, date and time of access, and website usage information.
2. How We Use Information
We may use information collected through our website and online services to:
Protected health information is used and disclosed for treatment, payment, health care operations, and other purposes permitted or required by law, as described in our HIPAA Notice of Privacy Practices.
3. Website Hosting, Cookies, and Analytics
Our website is hosted through GoDaddy. GoDaddy and the technologies used on our website may process technical information necessary to operate, secure, and maintain the website.
Depending on our website configuration, cookies or similar technologies may be used to support website functionality, remember preferences, analyze website performance, or understand how visitors use our website.
The specific cookies, analytics tools, and tracking technologies in use may change as our website is updated. We will review these technologies and configure them in accordance with applicable privacy requirements.
We do not authorize website tracking technologies to disclose protected health information in violation of applicable law. We do not knowingly use website tracking tools to sell patient information or disclose protected health information for third-party advertising purposes in violation of applicable law.
You may be able to manage cookies through your browser settings or any cookie preference tools made available on our website. Disabling certain cookies may affect website functionality.
4. Electronic Consent Forms
We use TouchMD to provide electronic patient consent forms and related documents.
When you complete or sign forms through TouchMD, information you provide may include identifying details, contact information, signatures, acknowledgments, and information related to your care or requested services.
We use this information to document consent, maintain patient records, coordinate care-related administrative processes, and fulfill applicable legal and recordkeeping requirements.
Information submitted through TouchMD may be processed and stored by TouchMD as necessary to provide its services to our practice. Protected health information is handled in accordance with applicable law and our HIPAA Notice of Privacy Practices.
5. Online Scheduling and Payments
We use NextPatient to support online appointment scheduling, patient communications, and online payment functionality.
When you use these services, information may include your name, contact information, date of birth, appointment preferences, reason for visit, and other information necessary to identify you and facilitate scheduling.
If you make a payment online, payment information may be processed by NextPatient and its applicable payment processing providers to complete the transaction. Payment information may be subject to the privacy and security practices of those providers.
We use information obtained through these services to coordinate appointments, respond to requests, administer payments, and provide related services.
6. SMS Text Messaging
We use NextPatient to facilitate text messaging on behalf of Klein Dermatology.
Patients who opt in may receive text messages such as appointment reminders, booking confirmations, scheduling updates, and other administrative communications related to their interactions with our practice.
Message frequency varies depending on your appointments, interactions, and communication preferences. Message and data rates may apply.
SMS consent and mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent information will not be disclosed to third parties for their own marketing purposes.
We may share information with service providers, including NextPatient and its applicable messaging providers, as necessary to transmit messages, manage opt-in and opt-out requests, and operate the messaging service. Such service providers may process information only as necessary to provide or support the services, subject to applicable legal and contractual requirements.
You may opt out of SMS messages at any time by replying STOP to a text message from our practice.
For additional information, please review our Mobile Terms of Service.
7. How We Share Information
We do not sell personal information collected through our website or online patient services.
We may disclose information in the following circumstances:
Service providers: We work with service providers, including GoDaddy, TouchMD, NextPatient, and applicable payment processors, to host our website, provide electronic forms, facilitate scheduling and payments, and manage communications. These providers may process information as necessary to perform their services on our behalf, subject to applicable privacy, security, and contractual requirements.
Health care and business operations: We may use or disclose protected health information for treatment, payment, health care operations, and other purposes permitted or required by HIPAA and applicable law.
Legal obligations and protection: We may disclose information when required by law or when otherwise permitted by law to protect our patients, practice, personnel, property, or systems.
Your authorization: We may disclose information when you authorize us to do so or otherwise direct us, as permitted by applicable law.
We do not share patient information or SMS consent information with third parties for their own marketing purposes except where legally permitted and, when required, authorized by you.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or loss.
Our service providers may maintain their own security safeguards for the services they provide. No website, electronic communication method, or storage system can be guaranteed to be completely secure.
If a security incident involving protected information occurs, we will respond and provide notifications as required by applicable law.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain appropriate business and communication records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Medical records and other information subject to specific retention requirements are retained in accordance with applicable law and our record-retention practices.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, patient portals, scheduling tools, payment services, or other external resources.
When you access these services, your information may be handled under the applicable provider's privacy policy and terms. We encourage you to review those policies before submitting information.
We are not responsible for the privacy or security practices of third-party websites that we do not control.
11. Your Privacy Choices and Rights
Depending on the information involved and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
Specific rights concerning protected health information, including access, amendments, restrictions, and confidential communications, are described in our HIPAA Notice of Privacy Practices.
You may opt out of SMS messages at any time by replying STOP. You may also contact our office with questions about information collected through our website or online services.
We may need to verify your identity before processing certain privacy-related requests. Some information may need to be retained when required or permitted by law.
12. Children's Privacy
Our website provides information about our dermatology practice and services. We may receive information about minors when a parent, guardian, or authorized representative seeks or arranges care on their behalf. We handle such information in accordance with applicable privacy laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, online services, data practices, or applicable legal requirements.
Updates will be posted on this page with a revised effective date. We encourage visitors to review this policy periodically.
Changes to our HIPAA Notice of Privacy Practices will be handled separately in accordance with applicable HIPAA requirements.
14. Contact Us
If you have questions about this Privacy Policy or our handling of information collected through our website and online services, please contact:
Klein Dermatology & Associates
Phone: (503) 445-2200
To request a copy of our HIPAA Notice of Privacy Practices or ask questions about your protected health information, please contact our office directly.
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